To start the return process for your order, please enter your email address or phone number and the order number below.
How long do I have?
• You will have 30 days after receiving your order to initiate your return process.
How do I return?
• Enter your order number and email address in the fields above and click Start
• Follow the instructions and select the items you want to return
• You will get a confirmation email with the shipping guidelines once the return request is approved
Are there any charges for return?
• You are responsible for getting the items back to us.
• For exchanges, we'll take care of shipping the new products back.
What items are returnable?
• Anything you paid for, except products from our Non-Profit Support Collection.
• Must be in original condition
• For clothing, unwashed and unworn
Non-Profit products, free gifts or promotional items are not returnable!
How soon will I get my refund?
• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.